Legal draft
Refunds
No refund, cancellation or rescheduling promise is approved in this client-review mockup.
Covered purchases
Define which sessions and programmes the policy applies to.
Provisional outline only. Approved legal language is required.
Cancellation and rescheduling
State approved notice windows and rescheduling rules.
Provisional outline only. Approved legal language is required.
No-shows and programme withdrawal
Clarify treatment of missed sessions and cohort withdrawal.
Provisional outline only. Approved legal language is required.
Refund method and timing
Add provider, processing and timing terms.
Provisional outline only. Approved legal language is required.
Exceptions and contact
Obtain reviewed exception and escalation language.
Provisional outline only. Approved legal language is required.